Retail Security Officer

Mitie Group plc.; Worthing; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Worthing is seeking a Retail Security Officer to ensure exceptional customer service while maintaining a safe shopping environment. Candidates should preferably hold an SIA licence, or training can be provided. Responsibilities include patrolling, liaising with management and police, and utilizing CCTV systems to deter crime. Competitive pay rate and excellent employee benefits offered, including training and progression opportunities.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to outstanding employee benefits

Qualifications

• Must have a current SIA licence or be willing to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with store management and police as needed.

Skills

Customer service

Patrolling skills

CCTV operation

Education

SIA licence or certificates

Job description

Pay rate: £14.10 p/h Various Shifts (to be discussed at interview) 45 hours - various days and times

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting: It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid