Retail Security Officer

Mitie Group plc.; Withersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider is seeking a Retail Security Officer in Withersfield, UK. You will provide exceptional customer service and ensure a safe shopping environment. Ideal candidates should hold an SIA licence or be willing to obtain one. This role includes various responsibilities such as conducting patrols, liaising with management and police, and utilising CCTV systems. Offers include contracted hours, annual leave, and comprehensive training opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Access to employee benefits and discounts

Progression opportunities

Paid breaks

Qualifications

• Full 5-year checkable employment/education history is vital.
• Current SIA licence or willingness to undergo training.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Collaborate with Police and crime partnerships.
• Wear Body Worn CCTV for safety.

Skills

Customer service

Patrolling skills

CCTV operation

Communication skills

Education

SIA licence or SIA Certificates

Job description

Pay rate: £12.60, Various shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid