Retail Security Officer

Mitie Group; Ramsgate; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible benefits scheme

Virtual GP service

Salary Finance option

Choices benefits platform

MiDeals discounts

Cycle-to-work scheme

Life cover and share plan

Mitie Stars recognition program

Job summary

Mitie Cleaning & Hygiene Services in Ramsgate is seeking a Security Officer to protect customer property, people and assets by following site instructions and procedures. You will meet or exceed service expectations and help maintain the contract.

Join a team that prioritises safety and professional conduct, with ongoing training to develop your skills and keep licences up to date.

Qualifications

• SIA Security Licence is desirable.
• SC Clearance is desirable.
• Driver's licence or access to transport is desirable.
• Additional course certificates are desirable.

Responsibilities

• Protect customer property, people and assets by following site instructions and procedures.
• Meet or exceed service expectations to help maintain the contract.
• Continue developing skills through regular training.

Job description

Job Purpose

• Protect customer property, people, and assets by following site instructions and procedures.
• Meet or exceed service expectations to help maintain the contract.
• Continue developing skills through regular training.

Operations

• Follow company policies and UK laws.
• Carry out tasks as outlined in the site's Assignment Instructions.
• Keep up to date with changes to these instructions and suggest improvements.
• Maintain correct and valid licences (Security Guarding/Door Supervision and CCTV).
• Stick to safety standards and follow instructions.
• Work in an organised and methodical way.

Training & Development

• Complete all required training.
• Take extra courses to grow professionally.
• Use technology to support your job.
• Renew licences 16 weeks before they expire.

Security & Health & Safety

• Spot and report any hazards.
• Stay aware of risks or threats at work and act to prevent issues.
• Use good judgement and call for help if needed.
• Stay calm and professional in tough situations.
• Write clear notes after any incident for reporting.
• Stick to your schedule and remain committed.
• Make check-in calls at assigned times.
• Report incidents to emergency services and the communication centre.

Requirements

Nice-to-Have

• SIA Security Licence
• SC Clearance
• Drivers licence or transport
• Additional course certs

• Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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