Retail Security Officer

Mitie; Peacehaven; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider is seeking a Relief Retail Security Officer in Peacehaven, UK. The ideal candidate must have security experience and a valid SIA license, be flexible with hours including weekends, and possess a full UK driver's license and own vehicle. Responsibilities include compliance with safety regulations, emergency incident reporting, and maintaining a professional demeanor in challenging situations.

Qualifications

• At least one year experience in security work.
• Must have valid door supervisor licence.
• Must be flexible to cover different locations and hours including weekends.
• Must have full UK driver's licence and own vehicle.

Responsibilities

• Ensure compliance with all policies and legal requirements.
• Complete all tasks defined in the Assignment Instructions.
• Report any health & safety hazards immediately.
• Maintain professionalism during difficult situations.
• Call emergency services to report incidents.

Skills

Security experience

Flexibility

Health & Safety awareness

Proactive communication

Tools

CCTV PSS SIA Licence

Door Supervisor Licence

Job description

Overview

Relief Retail Security Officer

• Must have at least one year experience in security work
• Must have valid door supervisor licence
• Must be flexible to cover different locations and hours including weekends
• Must have full UK drivers licence and own vehicle

Main Duties

• Operations
  • To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
  • Comply with legal obligations and safety requirements of the role.
  • Follow instructions and procedures appropriately without unnecessarily challenging authority.
  • Work in a systematic, methodology and orderly way.

• Training
  • Fully and satisfactorily complete all required competency training.
  • To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • You are required to ensure you renew your licence 16 weeks before expiry.

• Security and Health & Safety
  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.
  • To maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
  • To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable