Retail Security Officer

Staffline; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security recruitment firm is seeking a Retail Security Officer in Norwich. The role offers various shift patterns and responsibilities that include ensuring the safety of premises and staff, reporting incidents, and maintaining the security base. Ideal candidates must be 18 or older, possess strong communication and customer service skills, and be tech-savvy. This position also provides opportunities for career progression and comprehensive support within a dynamic team environment.

Benefits

Holidays (dependent on hours worked)

Workplace Pension Scheme

Progression training and development

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Qualifications

• Must be aged 18 or over.
• Confident communicator who is a team player.
• Ability to provide friendly and professional service.

Responsibilities

• Provide a visible uniformed deterrent.
• Contribute to safety and security of premises.
• Observe and report incidents using correct systems.
• Maintain the Security base in a clean and tidy condition.

Skills

Communication skills

Customer service skills

Tech-savviness

Teamwork

Job description

TSS are looking for a Retail Security Officer in Norwich where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.

• Position: Retail Security Officer
• Location: Norwich
• Pay Rate: £13.00 per hour
• Hours: Various
• Shifts: Various – will include early mornings, afternoons and evening shifts

Your Time at Work

• To provide a visible uniformed deterrent, to contribute to the safety and security of the client’s premises and staff
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you’ll need to be tech‑savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company – as the world’s leading provider of security solutions, we offer loads of training and support. You’ll be in safe hands from our induction and on‑site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• Holidays (dependent on time/ hours worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref: (T110)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline is working in partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third‑party websites, without prior written consent from Staffline.