Retail Security Officer

Mitie; Lancaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider is seeking a Retail Security Officer to ensure customer safety and deliver exceptional service in Lancaster. Responsibilities include conducting store patrols, utilising CCTV for crime reduction, and liaising with law enforcement. Candidates should hold a current SIA licence or certificates. Competitive benefits include paid breaks and comprehensive training programs.

Benefits

Pension and Life insurance schemes

Annual leave entitlement

Free uniform supplied

SIA Re-licencing programme

Access to financial services and retail discounts

Qualifications

• Full 5-year checkable employment/education history is required.
• Must have a commitment to creating a safe environment.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with store management teams.
• Coordinate with police for store safety.
• Wear Body Worn CCTV for safety monitoring.

Skills

Customer service

Conflict resolution

Surveillance techniques

Education

Current SIA licence or SIA Certificates

Job description

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid