Retail Security Officer

Amberstone Security; Houghton-le-Spring; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security solutions company is seeking a Retail Security Officer in Houghton-le-Spring. The role involves patrolling, incident management, and collaborating with local authorities. Candidates must have a valid SIA licence, with full training provided. This position offers competitive pay and various benefits, including a pension scheme and training investment.

Benefits

SIA Licence Renewal

Auto enrolment pension scheme

Investment into training

Perkbox incentive scheme

Company uniform provided

Employee of the month scheme

Ongoing training

Qualifications

• Must hold a current SIA Guarding or SIA Door Supervisor licence.
• Previous experience in a Retail Security Role is preferred but not essential.
• Ability to provide detailed verbal and written accounts of incidents.

Responsibilities

• Provide visible deterrence against criminal activity.
• Assess vulnerabilities and minimize risks proactively.
• Liaise with local authorities as necessary.
• Complete detailed incident reports.

Skills

Effective communication

Conflict resolution

Empathy

Education

Valid SIA licence

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

• Patrolling the shop floor and deterring criminal activity.
• Assess and identify vulnerabilities, and work proactively to minimise risk.
• Liaise with management and local authorities when applicable.
• Manage vulnerable persons with empathy to not cause distress.
• Complete colleague and contractor searches when required in line with customer company policy.
• Digitally report incidents and use tablets/phones for daily activity planning.
• Detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Philadelphia Lane 86

Hours: 40.5

Shift Pattern: 4 on 4 off rota Monday - Saturday 09:30-22:00, Sunday 10:00-16:00 (Rolling rota)

Hourly Rate: £13.54

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Benefits of working with ASEL

• SIA Licence Renewal
• Auto enrolment pension scheme
• Investment into training
• Perkbox incentive scheme which includes discounts and an employee assistance programme
• Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

Due to the large number of applicants that we receive, if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Additional Benefits

• Perkbox recognition - rewards and discount platform
• Apprenticeship
• Employee of the month scheme £50
• 110% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
• EAP - Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training