Retail Security Officer

Argenbright Security Europe Limited - ASEL; Houghton-le-Spring; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in Houghton-le-Spring is seeking a Retail Security Officer to provide a visible deterrence in retail environments. Key responsibilities include patrolling the shop floor, managing incidents, and liaising with local authorities. The successful candidate will require a current SIA licence and will benefit from various perks, including training investment and pension schemes.

Benefits

SIA Licence Renewal

Auto-enrolment pension scheme

Investment in training

Perkbox incentive scheme

Company uniform provided

Ongoing training

Qualifications

• Must hold a current SIA Guarding or SIA Door Supervisor licence.
• Applicants must provide a full 5‑year checkable work or back‑to‑school history.

Responsibilities

• Patrolling the shop floor and deterring criminal activity.
• Completing incident reports and collaborating with local authorities.
• Managing vulnerable persons with empathy.

Skills

SIA Guarding Licence

Previous experience in Retail Security

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes. As the original thinkers behind security risk modelling, we utilise data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, and our main objective is to always act with sincerity and integrity to provide a genuinely collaborative service that customers can trust.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

As a Retail Security Officer you will provide a visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. The role includes:

• Patrolling the shop floor and deterring criminal activity
• Assessing and identifying vulnerabilities, and working proactively to minimise risk
• Liaising with management and local authorities when applicable
• Managing vulnerable persons with empathy to avoid distress
• Completing colleague and contractor searches in line with customer company policy
• Digitally reporting incidents and using tablets/phones for daily activity planning
• Providing detailed and legible incident reporting to assist the client and local authorities

Location

Philadelphia, Tyne and Wear, United Kingdom
DH4 4GP

Hours & Shift Pattern

40.5 hours per week. 4 on / 4 off rota Monday – Saturday 09:30‑22:00, Sunday 10:00‑16:00 (rolling rota).

Hourly Rate

£13.54 per hour

Requirements & Experience

• Must hold a current SIA Guarding or SIA Door Supervisor licence.
• Previous experience in a Retail Security role is an advantage but not essential.
• Applicants must provide a full 5‑year checkable work or back‑to‑school history.
• Bring right‑to‑work documents and recent proof of address to interview.

Benefits

• SIA Licence Renewal
• Auto‑enrolment pension scheme
• Investment in training
• Perkbox incentive scheme, including discounts and an employee assistance programme
• Company uniform provided
• Perkbox recognition – rewards and discount platform
• Apprenticeship opportunities
• Employee of the month £50
• 110% Club of outstanding performers who receive large prizes and monetary rewards
• WageStream – flexible wage application to pull wages out sooner than payday
• EAP – Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all.

All employees are required to act professionally, co‑operatively and flexibly in line with the requirements of the position.

Closing Information

Posted 14 days ago
Closing date: 02/12/2025
Job reference: SB1425646PhiRSO