Retail Security Officer

Mitie Group plc.; Greater Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the UK is seeking a Store Protection Officer for Waitrose in Cheadle Hulme. Responsibilities include protecting the store and ensuring compliance with security policies. Candidates must have previous security experience and a valid SIA licence. This role offers a pay rate of £13.50 per hour and comprehensive benefits including SIA licence renewal and various employee incentives.

Benefits

Company-funded SIA licence renewal

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare vouchers

Qualifications

• Previous security or protection experience.
• Current SIA licence (front‑line or door supervision).
• Excellent communication skills at all levels.

Responsibilities

• Protect the store, people, and assets by ensuring compliance with security policies.
• Use body-worn cameras and mobile devices to report all incidents accurately.
• Respond to health & safety hazards and emergencies.

Skills

Communication skills

Energy and enthusiasm

Job description

Store Protection Officer – Waitrose Cheadle Hulme

Store Protection Officer – Waitrose Cheadle Hulme. Payrate £13.50 per hour with breaks unpaid. Guaranteed number of hours per week, permanent location. Fantastic opportunity to join the evolving Waitrose and Mitie family.

Key Responsibilities

• Protect the store, people and assets by ensuring compliance with security policies and UK law.
• Use body‑worn cameras and mobile devices to report all incidents accurately.
• Collaborate with the National Operations Centre (NOC) and Mitie management to achieve service levels.
• Maintain a professional appearance, wearing the required front‑line or door supervision SIA licence at all times.
• Proactively review Assignment Instructions (AIs) to improve service delivery.
• Respond to health & safety hazards, threats and emergencies, including calling emergency services.
• Keep accurate incident notes and submit timely call‑outs in accordance with AIs.

Qualifications & Experience

• Previous security or protection experience.
• Current SIA licence (front‑line or door supervision).
• Excellent communication skills at all levels.
• Energy, enthusiasm and professionalism when interacting with customers.

Training & Development

• Complete all competency training (MAYBO, ASCONE guidance, etc.).
• Maintain and renew SIA licence 16 weeks before expiry.
• Engage in continuous self‑development as directed by the Security Account Manager.

Benefits

• Company‑funded SIA licence renewal.
• Mitie benefits: Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, Childcare vouchers.