Retail Security Officer

Mitie; Bardwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Retail Security Officer to deliver exceptional customer service while ensuring a safe shopping environment. This role involves conducting patrols, utilizing CCTV to deter crime, and collaborating with management and police. Applicants should ideally hold an SIA license or be willing to undergo training. The position offers contracted hours and a range of employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Apprenticeship schemes

Qualifications

• Must have a full 5-year checkable work history.
• Experience in a security role preferred.
• Willing to undergo training for SIA license if necessary.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with management and police.

Skills

Exceptional customer service

CCTV operation

Communication skills

Patrol abilities

Education

SIA license or certificates

Job description

Pay rate

12.60 Per Hour

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid