Retail Security & Customer Care Champion

OCS Group Limited; Shaldon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is looking for a Retail Security Officer in Shaldon, England. In this role, you will ensure a safe shopping environment, deter criminal activities, and deliver exceptional service to customers. Responsibilities include monitoring security equipment, conducting patrols, and responding to incidents effectively. Candidates must have a valid SIA License and strong observational skills. Flexibility for varied shifts is required.

Qualifications

• Must hold a valid SIA License for appropriate security roles.
• Capability to assess and respond to suspicious behaviour effectively.
• Experience managing confrontations with composure.

Responsibilities

• Maintain a visible security presence to deter theft and anti-social behaviour.
• Conduct regular patrols to ensure the store's safety.
• Monitor CCTV for any suspicious activities.
• Respond to alarms and incidents in a timely manner.
• Provide assistance and information to customers and staff.

Skills

Strong observational skills

Excellent verbal and written communication

Proactive and professional approach

Ability to handle difficult situations

Education

Valid SIA License – Door Supervisor or Security Guarding

Job description

A leading facilities management company is looking for a Retail Security Officer in Shaldon, England. In this role, you will ensure a safe shopping environment, deter criminal activities, and deliver exceptional service to customers. Responsibilities include monitoring security equipment, conducting patrols, and responding to incidents effectively. Candidates must have a valid SIA License and strong observational skills. Flexibility for varied shifts is required.