Retail Sales Executive

M Comm Solutions Ltd.; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

A dynamic solutions provider in the United Kingdom is seeking a motivated individual to manage and develop business relationships with accounts. Responsibilities include increasing the customer base, providing insights using BI tools, and ensuring satisfaction through training. The ideal candidate will thrive in a goal-driven environment while promoting products effectively.

Responsibilities

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to the company and retailers' revenue growth.
• Increase customer base by opening new retail accounts in allocated areas.
• Provide activation reports to retailers to maximise revenue opportunities.
• Analyse stock levels of each account to ensure no surplus/deficits.
• Ensure correct products are distributed to retailers.
• Train retailers on sales portals, technical solutions, and services.
• Liaise with the Regional Sales Manager for strategic decisions.
• Educate retailers on new changes, products, and services.
• Utilize BI tools to provide sales insights to retailers and management.
• Keep accounts informed on prices and payment arrangements.
• Make follow-up visits to ensure customer satisfaction.
• Provide feedback on competitors and marketing strategies.
• Market and promote products across targeted demographics.
• Maintain records of sales, orders, and complaints.
• Ensure standards for quality and customer service are met.
• Attend team meetings and share best practices.
• Plan and execute sales meetings for feedback.
• Work towards monthly targets.

Job description

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to M Comm and retailers' revenue growth.
• Increase customer base by opening new retail accounts in your allocated areas.
• Provide activation reports to retailers to maximise on revenue opportunities.
• Analyse stock level of each account to ensure there is no surplus/deficits in stocks.
• Ensure the correct products are distributed to the retailers.
• Train retailers on sales portals, technical solutions, and services to facilitate growth.
• Liaising with Regional Sales Manager and delivering right inputs for strategic decisions.
• Educate retailers with any new changes on the products and services or any promotional offers which adds value in increasing revenue.
• Utilizing BI tools to provide sales insights to retailers and management.
• Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
• Make follow-up visits to meet customer satisfaction and to get further orders.
• Provide feedback on competitors, customers and any recommendations on our existing sales and marketing strategies.
• Market and promote M Comm's products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
• Maintain record of Sales, Orders and complaints on our portal.
• Ensuring standards for quality, customer service, and health and safety are met.
• Attend team meetings and share best practice with colleagues.
• Planning and executing sales meetings to help provide feedback and sales insights.
• Working towards monthly targets.