Retail Sales Executive

Vindis Group; Hartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known automotive company in the UK is seeking a Retail Sales Executive to join their team. You will execute all elements of the sales experience and champion customer service excellence. Applicants should have customer-facing experience, good communication skills, and a full UK driving licence. Join a company that values its employees and offers various benefits, including a life assurance policy and an employee car scheme.

Benefits

Employee Car Scheme

Life Assurance policy

24/7 Employee Assistance Programme

Birthday Leave

Qualifications

• Previous motor industry experience preferable.
• Full UK driving licence required.

Responsibilities

• Executing all elements of the Sales Experience to expected standards.
• Maintaining all records accurately.
• Utilising tools and resources to become a specialist.
• Championing customer service excellence.
• Maximising opportunities to improve successes.

Skills

Good communication skills

Customer facing experience

Attention to detail

Job description

The Vindis Group is seeking to appoint a Retail Sales Executive to join its team.

Company Overview

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment. In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.

Benefits

• Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• Life Assurance policy, at no cost to yourself.
• 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
• Birthday Leave

Key Role Responsibilities

• Executing all elements of the Sales Experience, in accordance with the expected methods/standards.
• Maintaining all records in a complete and accurate manner.
• Effectively utilising the tools and resources available to you to become a specialist in your area.
• Being integral in championing and maintaining a culture of customer service excellence; ensuring that the expectations and requirements of customers are delivered upon and demonstrate alignment with, and engagement in, a robust customer communication strategy.
• Maximising upon every available opportunity to improve the successes of your immediate team and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.

Qualifications

• Previous motor industry experience preferable.
• Good communication skills.
• Customer facing experience required.
• Good attention to detail.
• Full UK driving licence required.