Retail Sales Executive

M Comm Solutions Ltd.; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading solutions provider seeks a candidate to strengthen business relationships and drive revenue growth. This role involves opening new retail accounts, analyzing stock levels, and providing sales insights. Successful candidates will have a strong focus on customer satisfaction and the ability to educate retailers on product offerings and promotional activities.

Responsibilities

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to the company and retailers' revenue growth.
• Increase customer base by opening new retail accounts.
• Provide activation reports to retailers to maximize revenue opportunities.
• Analyze stock levels to ensure no surplus or deficits.
• Train retailers on sales portals and technical solutions.
• Educate retailers on product changes and promotional offers.
• Utilize BI tools to provide sales insights.
• Monitor prices, credit details, and delivery arrangements.
• Make follow-up visits to ensure customer satisfaction.
• Market and promote products across targeted demographics.
• Ensure quality, customer service, and health and safety standards.
• Attend team meetings and share best practices.
• Work towards monthly targets.
• Develop strategic account plans for key retailers.
• Identify market trends to introduce new products.
• Collaborate with marketing teams for promotional campaigns.
• Improve retailer satisfaction through surveys and feedback.
• Negotiate contracts and terms with retailers.
• Coordinate with supply chain for timely delivery.

Job description

Responsibilities

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to M Comm and retailers' revenue growth.
• Increase customer base by opening new retail accounts in your allocated areas.
• Provide activation reports to retailers to maximise on revenue opportunities.
• Analyse stock level of each account to ensure there is no surplus/deficits in stocks.
• Ensure the correct products are distributed to the retailers.
• Train retailers on sales portals, technical solutions, and services to facilitate growth.
• Liaising with Regional Sales Manager and delivering right inputs for strategic decisions.
• Educate retailers with any new changes on the products and services or any promotional offers which adds value in increasing revenue.
• Utilizing BI tools to provide sales insights to retailers and management.
• Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
• Make follow-up visits to meet customer satisfaction and to get further orders.
• Provide feedback on competitors, customers and any recommendations on our existing sales and marketing strategies.
• Market and promote M Comm’s products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
• Maintain record of Sales, Orders and complaints on our portal.
• Ensuring standards for quality, customer service, and health and safety are met.
• Attend team meetings and share best practice with colleagues.
• Planning and executing sales meetings to help provide feedback and sales insights.
• Working towards monthly targets.
• Develop strategic account plans for key retailers to drive long-term growth and profitability.
• Identify market trends and opportunities to introduce new products or services.
• Collaborate with marketing teams to design and implement promotional campaigns for maximum impact.
• Monitor and improve retailer satisfaction levels through regular surveys, calls, and feedback sessions.
• Negotiate contracts, pricing, and terms with retailers to ensure mutually beneficial agreements.
• Coordinate with supply chain and logistics teams to ensure timely delivery and stock availability.