Retail Sales Associate (Fixed Term. Part Time 8 hrs)

PUMA SE; Cannock Wood; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Zusammenfassung

PUMA is seeking a motivated retail professional to drive sales and deliver outstanding customer experiences in our store. You will lead day-to-day operations, manage stock, and coach teammates to meet KPIs while upholding brand standards.

Based in Cannock Wood, this role blends leadership with service and commercial focus. You will analyze sales performance, coordinate visuals, ensure compliance with policies, and collaborate with other departments to strengthen the store's profitability.

Qualifikationen

• Proven ability to drive sales, KPIs and profitability in a retail environment.
• Strong customer service skills with a focus on engagement on the sales floor.
• Experience managing stock levels, inventories and product availability.
• Ability to maintain store presentation and visual merchandising standards.
• Experience in reporting and analyzing sales data to improve performance.
• Understanding of store policies, safety, and compliance requirements.
• Excellent communication within team and across departments.

Aufgaben

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service on the sales floor.
• Oversee daily store operations, including opening and closing procedures, stock checking and labeling.
• Manage stock levels and ensure product availability and correct sizing.
• Maintain store presentation and merchandising to brand standards.
• Prepare and analyze sales reports to provide actionable insights.
• Ensure compliance with company policies and legal requirements.
• Foster effective communication within the team and with other departments.

Kenntnisse

Sales management

Customer service

Stock management

Visual merchandising

Reporting

Compliance

Communication

Team leadership

Tools

POS systems

Retail software

Jobbeschreibung

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Driving and promoting sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company\'s international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• Communication: Foster effective communication within the team and with other departments.

YOUR TALENT

• Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.Fostering effective communication within the team and with other departments. Problem-Solving & Strong analytical skills.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
• Technology: Proficiency in retail software and POS systems.
• Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
• Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.