Retail Sales Associate - 0 hours (Fixed Term) x10

PUMA; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global sportswear and lifestyle brand in the City of London is seeking a Sales Manager to drive sales and manage store operations. The ideal candidate will ensure high customer service standards, oversee daily activities, and manage inventory. Strong product knowledge, communication skills, and the ability to lead a team are essential. Join us in this dynamic environment where your individual talent can shine.

Qualifications

• Proven ability to achieve sales and profitability goals.
• Strong understanding of product purposes and qualities.
• Experience in managing stock levels on the sales floor.

Responsibilities

• Drive and achieve sales and profitability goals.
• Ensure high standards of customer service.
• Oversee daily store operations and inventory management.

Skills

Product Knowledge

Customer Service

Communication Skills

Problem-Solving

Tools

Retail Software

POS Systems

Job description

YOUR MISSION

• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• Communication: Foster effective communication within the team and with other departments.

YOUR TALENT

• Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments. Problem-Solving & Strong analytical skills.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
• Technology: Proficiency in retail software and POS systems.
• Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
• Self‑leadership: Ability to work independently and efficiently and be able to manage own emotions and challenges.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.