Retail Sales Assistant — Fast-Paced Frontline with Growth

Frasers Group; Horsham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Flexible hours

Career progression

Induction and training

Job summary

Sports Direct, part of the Frasers Group, is a leading UK retailer with a fast-paced store network. As a Sales Assistant in Horsham, you’ll greet customers, help them find what they need, and deliver excellent service from the door to the till.

You’ll work in a busy environment with induction and internal development pathways, including supervisor and management programmes, supporting your growth within Sports Direct and the Frasers Group.

Qualifications

• Retail or customer service experience is a bonus, but not essential.
• Motivation to deliver results and take pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communications skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Customer service

Communication

Team player

Flexible

Job description

Sports Direct, part of the Frasers Group, is a leading UK retailer with a fast-paced store network. As a Sales Assistant in Horsham, you’ll greet customers, help them find what they need, and deliver excellent service from the door to the till.

You’ll work in a busy environment with induction and internal development pathways, including supervisor and management programmes, supporting your growth within Sports Direct and the Frasers Group.