Retail Sales Assistant (6mth FTC)

Mamas & Papas; Southampton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

33 days holiday

Company Bonus Schemes

Staff discounts

Pension from day 1

Benefits Hub discounts

Life/health cover

Job summary

Mamas & Papas in Southampton is looking for a friendly Sales Assistant to join our store team. This 20-hour-per-week role covers five days, with weekend work options, and focuses on giving customers expert product knowledge and a magical shopping experience.

Ideal candidates come from retail or customer service, enjoy helping families, and want to be part of a brand championing diversity and family-friendly values. Join us and help create memorable moments for parents-to-be.

Qualifications

• Retail experience in sales or customer service.
• Excellent customer service and communication.
• Willing to work 20 hours over 5 days including weekends.

Responsibilities

• Assist customers with product knowledge and recommendations.
• Support in-store events and personal shopping experiences.
• Maintain store standards and contribute to a welcoming atmosphere.

Job description

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The Role of Sales Assistant / Consultant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Southampton store.

This Sales Consultant / Sales Assistant vacancy covering 20 hours per week, across 5 days, including either Saturdays, Sundays or both.

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable - one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
• Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!

2023 Retail Week - "Best Retailer" under £250m

2022 Retail Gazette - "Best Game Changer Retailer" under £500m

Location

Mamas & Papas (Southampton)

Harbour Parade, Unit R U 3,

West Quay Retail Park,

West Quay Road,

Southampton

SO15 1BA