Retail Sales Assistant (12mth FTC)

Mamas & Papas; Poole; On-site; GBP 17,000 - 25,000; Part time

Job summary

A well-known children's retailer in Poole is seeking a Sales Consultant/Sales Assistant to join their team. This role emphasizes providing excellent customer service and product knowledge to ensure memorable shopping experiences. Candidates should have a customer service or retail background and be ready for flexible shifts. Offers include generous holiday, pension contributions, and employee discounts, as well as a commitment to inclusivity.

Benefits

33 days holiday, increasing with service

Company Bonus Schemes

Significant staff discounts

Support for family-related leave

Health & critical illness cover

Qualifications

• Experience in retail or sales is preferred.
• Ability to create positive customer experiences.
• A passion for helping customers.

Responsibilities

• Offer product insights and knowledge to customers.
• Be a friendly face in-store and assist customers.
• Guide customers through their parenting journey.

Skills

Customer service

Sales experience

Retail assistant experience

Job description

Role Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

Role of Sales Consultant / Sales Assistant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business.

Shift Details

This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, including either Saturdays, Sundays or both. (Apply to chat through what shift patterns would work best for you)

Eligibility & Experience

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.

Agency Policy

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

Equal Opportunity

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

We're a Business that cares, so here's just some of our Benefits on offer:

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
• Subsidised health & critical illness cover and insurances.Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• A Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

Awards

We're Award Winning!!

• 2024 – Retail Week “Happiest Retailer to Work For” Finalists
• 2023 Retail Week “Best Retailer” under £250m Winners
• 2022 Retail Gazette “Best Game Changer Retailer” under £500m Winners