Retail Sales Assistant

Mamas & Papas; Swindon; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established retail company is looking for a Sales Assistant to join the Swindon store team. This part-time position involves providing exceptional customer service and product knowledge to help families create unforgettable memories. Ideal candidates will have a background in retail or customer service and a friendly, approachable demeanor. You will actively assist customers in their parenting journey, making their shopping experiences truly special.

Benefits

33 days holiday, increasing up to 40 with service

Company Bonus Schemes

Significant staff discounts

Employer pension contribution from day 1

Subsidised health & critical illness cover

Supportive family related leave policies

Qualifications

• Experience in a retail assistant or sales assistant role.
• Proven customer service skills and a friendly approach.
• Ability to create magical moments for customers.

Responsibilities

• Provide product insight and knowledge to customers.
• Assist with in-store personal shopping experiences.
• Support customers along their unique parenting journey.

Skills

Retail assistant background

Customer service skills

Sales assistant experience

Job description

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

Role

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments, the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing Sales Assistant, to be based at our beautiful Mamas & Papas Swindon store. This vacancy covers 8 hours per week across 2 days, including either Saturdays, Sundays or both.

Shift details

(Apply to chat through what shift patterns would work best for you)

Qualifications

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

EEO statement

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we hope to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

...Oh, and a great bunch of people to work with too.

We're Award Winning!!

Awards

• 2024 - Retail Week - 'Happiest Retailer to Work For'
• 2023 Retail Week - 'Best Retailer' under £250m
• 2022 Retail Gazette - 'Best Game Changer Retailer' under £500m