Retail Sales Assistant

The Works Stores Ltd; Market Harborough; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading company as a Retail Sales Assistant where your role goes beyond selling products. Inspire creativity and learning in customers while enjoying a supportive and inclusive work environment. Benefit from various perks including discounts, training opportunities, and more.

Benefits

25% Colleague Discount

Access to exclusive online discounts

28 days holiday including bank holidays

Training and development opportunities

Early access to wages

Employee Assistance Programme

Healthcare Cash Plan

Qualifications

• Genuine and authentic personality, making helpful recommendations.
• Handles fast-paced retail environment with ease.
• Excels at sorting, pricing, and merchandising deliveries.

Responsibilities

• Greet customers warmly and inspire creativity.
• Support Store Management team as a keyholder.
• Manage busy days, deliveries, and customers confidently.

Skills

Creativity

Positivity

Resilience

Job description

Retail Sales Assistant

8 hour contract

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Our Perks Are 'The Works'

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, providing an Employee Assistance Programme and more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and charity giving options.

Become a Retail Sales Assistant

As a Retail Sales Assistant at The Works, you’ll discover this is more than just a job. It’s a mission to inspire people to read, learn, create, and play!

You’ll be the heartbeat of our store, greeting customers warmly and helping them leave excited to explore their imaginations. Your passion for our brand and products will be contagious, encouraging repeat visits and inspiring creativity.

Some colleagues are even BookTok influencers or Instagram creatives, showcasing our products in their content — that’s pretty cool!

Our Culture

The Works is a supportive, friendly, and inclusive place to work. It’s like a second home where you can be your authentic self.

Our environment is energetic and lively, yet we also enjoy sharing TV recommendations and our favorite books, fueling our imaginations. We’re one team, ready to support each other and inspire our customers.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion shine through. Your helpful recommendations make you a customer favorite!
• Resilient champion: You handle the fast-paced retail environment with ease, managing busy days, deliveries, and customers confidently.
• Stock magician: You excel at sorting, pricing, and merchandising deliveries. Boxes are your challenge, not your obstacle!

Keyholder Responsibilities

If you’re over 18, you’ll support our Store Management team as a keyholder, helping to open, close, and run the store during various times. We’ll train you for these duties, and you’ll receive additional pay when holding keys.

For those under 18, no worries! You can train for keyholding duties once you turn 18, and earn the additional pay then.

Our Purpose

To inspire reading, learning, creativity, and play — making lives more fulfilled.

Our Values

We are Crafty, Caring, and Can-do.

We Listen. We Care

Through an annual anonymous colleague engagement survey, we gather your feedback to improve our workplace. Your input helps us make The Works the best place to work!

Promoting Diversity, Inclusion, and Reasonable Adjustments

We foster an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including underrepresented groups. We support flexible working and reasonable adjustments for interviews and roles — just let us know in your application!