Retail Sales Assistant

RIXO; Greater London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Uniform allowance

Generous staff discount

Career development opportunities

Competitive salary and commission incentives

33 days annual leave

Job summary

RIXO is looking for a passionate Sales Assistant based in Greater London. In this role, you will provide outstanding customer service and styling advice, supporting day-to-day store operations while driving sales targets.

Ideal candidates are retail experiences, especially in fashion or luxury. Enjoy benefits like a uniform allowance, career development opportunities, and 33 days annual leave per year.

Qualifications

• Previous experience in retail, preferably within fashion or luxury.
• Passion for styling and strong understanding of fashion trends.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Deliver exceptional customer service and create a welcoming environment.
• Provide expert styling advice, demonstrating in-depth product knowledge.
• Assist with stock management, replenishment, and visual merchandising.
• Process sales transactions accurately and efficiently.
• Maintain store presentation and cleanliness to the highest standards.

Skills

Customer service

Styling advice

Interpersonal skills

Product knowledge

Fashion trends

Job description

About RIXO – RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy‑to‑wear, feminine shapes and high‑quality materials. Always inclusive, always empowering, we create a fusion of original hand‑painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.

The role

As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day‑to‑day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.

Key Responsibilities

• Deliver exceptional customer service and create a welcoming environment for all customers.
• Provide expert styling advice, demonstrating in-depth product knowledge.
• Assist with stock management, replenishment, and visual merchandising.
• Process sales transactions accurately and efficiently.
• Maintain store presentation and cleanliness to the highest standards.
• Support in‑store events, launches, and promotions.
• Build lasting relationships with customers to drive loyalty and repeat business.
• Stay up to date with RIXO collections, trends, and brand initiatives.
• Skilled at building and maintaining strong customer relationships.
• Consistently drive sales by delivering exceptional customer service.
• Drive sales through add‑on opportunities with customers.
• Keep visual displays and merchandising at a high standard.
• Maintain a clean and organized shop floor and stock rooms.
• Regularly replenish and update visual merchandising to maximize sales.

Requirements

• Previous experience in retail, preferably within fashion or luxury.
• Passion for styling and a strong understanding of fashion trends.
• Excellent communication and interpersonal skills.
• Ability to work in a fast‑paced environment and multitask effectively.
• Proactive, positive, and customer‑focused mindset.
• Flexible availability, including weekends and holidays.

Why RIXO

• Uniform allowance and generous staff discount.
• Career development opportunities within a growing brand.
• Competitive salary and commission incentives.
• 33 days annual leave per year for full time employees.
• Gift for your work anniversary.