Retail Sales Assistant

Yours Clothing; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular fashion retailer in the City Of London is seeking a customer service representative to optimise sales and engage with customers. The ideal candidate will have retail experience, a passion for fashion, and the ability to thrive under pressure. The role requires flexibility in working hours, especially during busy periods, with a pay rate of £12.40 per hour.

Qualifications

• Experience in a customer service role with face-to-face contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

Responsibilities

• Optimize sales and individual customer purchases.
• Engage the customer by delivering first-class customer service.
• Operate till and handle financial transactions.
• Replenish stock with products and specialist brands.
• Assist with deliveries and stock handling regularly.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development.
• Responsible for Health and Safety.

Skills

Customer service

Teamwork

Adaptability

Passion for fashion

Job description

Responsibilities

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis – we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

Candidate profile

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? A warm, friendly and engaging personality is essential.

To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.

A proven ability to work well within a team and to use own initiative.

Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.

Experience in a customer service role with face‑to‑face customer contact is highly desirable.

Experience in a retail environment with a quality brand is desirable but not essential.

Knowledge and understanding of High Street fashion.

Hours

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexible hours is required especially during peak trading periods.

Pay

Pay Rates: £12.40 per hour regardless of age.