Retail Sales Assistant

ScS Upholstery plc; Carlisle; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading retail company is seeking a Retail Sales Assistant for their new store in Carlisle. The role involves welcoming customers, assisting with purchases, and delivering a 5 star customer experience. Candidates should have strong interpersonal skills and a passion for sales. The position offers a basic salary of £20,267 - £25,396, with additional commission potential.

Benefits

Commission on sales

Holiday discounts

Pension scheme

Generous holiday allowance

Flexible working arrangements

Qualifications

• Experience within a customer-facing role.
• Ability to build strong relationships with customers and colleagues.
• Flexibility to work shift patterns.

Responsibilities

• Welcome customers into the store and support them in finding the right products.
• Accurately complete customer orders and process finance applications.
• Accountable for delivering personal sales and KPIs.
• Ensure a 5 star customer experience.

Skills

Sales driven

Customer service

Team player

Strong work ethic

Job description

Retail Sales Assistant

Department: Retail

Employment Type: Full Time

Location: Carlisle

Reporting To: Store Manager

Compensation: £20,267 - £25,396 / year

Description

What’s the opportunity?

We’re looking for a Retail Sales Assistants to join us at our new store in Carlisle. This is an exciting time for ScS and a brilliant opportunity for the right person to be a part of our team in our new store.

As part of the Retail team, you’ll be based within our store in Kingstown Retail Park in Carlisle welcoming customers in and talking to them about our gorgeous furniture and carpets.

As a Retail Sales Advisor you can earn up to £35,000.00 with Commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with a realistic OTE of £35K per year
• In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives – recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy
• Sodexo benefits platform - access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more!
• Generous holiday allowance
• Medicash – low cost health plans
• Virtual GP – Access to a GP service 24/7
• Flexible working arrangements welcomed
• Career progression
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Share Incentive Plan
• Salary finance scheme
• Discount on ScS Furniture and Flooring
• Pension
• Cycle to Work scheme
• Long service awards

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude