Retail Sales Assistant

The Works Stores Ltd; Cambridgeshire and Peterborough; On-site; GBP 23,000 - 28,000; Full time

Job summary

A retail company in the United Kingdom is seeking a Retail Sales Assistant to inspire customers and create a welcoming atmosphere. The role involves customer interaction, support for store management, and keyholder responsibilities. Ideal candidates will have a passion for creativity and a resilient attitude in a fast-paced environment. Training will be provided, and the company offers various perks, including discounts and a healthcare plan.

Benefits

25% Colleague Discount

Enhanced family-friendly leave

Holiday - 28 days including bank holidays

Can-Do Academy for skill development

24/7 support for you and your family

Healthcare Cash Plan

Qualifications

• Positivity, creativity, and passion for our brand and products.
• Ability to handle a fast-paced retail environment.
• Skill in sorting, pricing, and merchandising deliveries.

Responsibilities

• Greet customers warmly and help them discover products.
• Support store management by opening and closing the store.
• Ensure the store runs smoothly during key holding duties.

Skills

Genuine and authentic

Resilient champion

Stock magician

Job description

As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs. Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - that's super cool with us! Our culture at The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home‑from‑home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must‑watch TV recommendations, and our favourite page‑turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands‑on‑deck to inspire our customers and support each other. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can‑do colleagues will be there to lend a helping hand!

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
• Resilient champion: You can handle the fast‑paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
• Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!

Keyholder Responsibilities

If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed (holidays, days off, sickness etc.), but don't worry we'll train you to do this.

• 18, you'll join as a keyholder.
• Under 18?

There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction.

£27,574 per year - estimated. NEW 8 hour contract. Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies'. We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.

Our Perks Are

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan - To support your everyday healthcare costs.
• And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.