Retail Sales Advisor – Flexible Part-Time (16/20/30h)

Vochure; Greater London; Hybrid; GBP 22,000 - 41,000; Part time

Benefits offered by this job

Staff discount 25%

HIP incentive program

Job summary

H&M Group is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand. You will deliver high-level service across the shop floor, assist at the cash desk and fitting rooms, and help with deliveries, stock replenishment, and merchandising.

The role emphasizes warm, proactive customer care and teamwork. Flexible, part-time opportunities exist for 16, 20, or 30 hours per week, with a focus on evenings and weekends.

Qualifications

• Customer-focused and engaged with people.
• Adaptable and flexible to changing priorities.
• Proactive and able to take initiative.
• Clear communication and active listening.
• Willing to learn and open to feedback.
• Passion for our brand and collection.
• Willing to work varied hours, including evenings and weekends.
• Right to work in the UK.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, dressing rooms, and fitting rooms.
• Process deliveries, replenish stock, and merchandise garments.
• Create welcoming experiences and guide customers through their journey.
• Collaborate with team to deliver proactive service.

Skills

Customer-focused

Adaptable

Proactive

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

English language skills

Job description

H&M Group is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand. You will deliver high-level service across the shop floor, assist at the cash desk and fitting rooms, and help with deliveries, stock replenishment, and merchandising.

The role emphasizes warm, proactive customer care and teamwork. Flexible, part-time opportunities exist for 16, 20, or 30 hours per week, with a focus on evenings and weekends.