Retail Sales Advisor - Commission & Customer Experience

Sky UK; Dudley; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Staff discounts

Pension plan

Health & wellbeing

Job summary

Sky UK in Blackburn is seeking a Retail Advisor to deliver immersive Sky product demonstrations and engage customers in conversations that lead to the best package recommendations.

The role is 32 hours per week, including weekends, with a £22,541 base salary plus a competitive commission scheme. Join a friendly team and enjoy employee discounts, pension plans and wellbeing initiatives.

Qualifications

• Proactive and self-driven with excellent interpersonal abilities.
• Exceptional people skills and ability to build rapport quickly.
• Active listening to understand customer needs and provide tailored solutions.
• Passion for selling and creating opportunities through product solutions.

Responsibilities

• Demonstrate Sky products and services to customers in-store.
• Engage passersby and initiate conversations to create briefly immersive demonstrations.
• Tailor packages to customer needs and deliver outstanding service at all times.
• Support a welcoming, inclusive team culture and represent Sky professionally.

Skills

People skills

Active listening

Questioning

Curiosity

Sales mindset

Tools

Sky products knowledge

Job description

Sky UK in Blackburn is seeking a Retail Advisor to deliver immersive Sky product demonstrations and engage customers in conversations that lead to the best package recommendations.

The role is 32 hours per week, including weekends, with a £22,541 base salary plus a competitive commission scheme. Join a friendly team and enjoy employee discounts, pension plans and wellbeing initiatives.