Retail Sales Advisor - Birmingham Bullring

Sky; Birmingham; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading media and entertainment brand in Birmingham is seeking a Retail Advisor. In this role, you will connect customers with the latest Sky products and services through engaging interactions. The ideal candidate should have exceptional people skills and a passion for selling. This position comes with a basic salary of £27,210 plus commission and a range of benefits including health initiatives and exclusive discounts.

Benefits

Exclusive discounts on Sky's products

Health and Wellbeing initiatives

Pension plan

Qualifications

• Ability to build meaningful connections with customers.
• Listen actively to understand customer needs.
• Strong focus on Sky's products and services.

Responsibilities

• Engage customers and showcase the latest products.
• Deliver world-class demonstrations of Sky products.
• Work in an inclusive team culture.

Skills

Exceptional people skills

Proactive and self-driven

Passion for selling

Job description

At Sky Retail we are the friendly faces connecting new customers to the world of Sky. Join our team as a Retail Advisor and take advantage of an exciting opportunity to work in one of our amazing stores located in the Birmingham Bullring.

Salary: £27,210 basic salary with a competitive commission scheme on top

Retail store: Birmingham Bullring (Sky store locator)

Hours: 40 hours per week, including evenings and weekend working. We're always there for our customers, if the shopping centre is open, so are we.

Benefits: There's a reason people can't stop talking about . Enjoy exclusive discounts on Sky's products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!

What you’ll do:

• Our retail stores showcase the latest products, giving you the opportunity to connect with customers through engaging conversations and letting your personality truly shine.
• Look for new and creative ways to engage with our customers and deliver the best service in the country.
• You’ll deliver world‑class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
• Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

What you’ll bring:

• A proactive and self‑driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
• You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
• A real passion for selling and creating opportunities through solutions.
• Show a keen interest in understanding every aspect of our business, with a strong focus on Sky's products and services, as well as staying informed about the wider market.

Inclusion

Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on‑the‑job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Thinking of joining the team, we would love to hear from you.