Retail Sales Advisor

poltronesofà UK; Watford; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

33 days holidays including bank hols

Employee discounts

Career progression

Pension scheme

Job summary

poltronesofà UK in Watford is hiring a Retail Sales Advisor to welcome customers, guide them to the right furniture, and handle orders and finance applications. You’ll earn a basic salary with uncapped commission and a realistic £40,000 OTE, reflecting performance and team targets.

You’ll work with a proactive team to deliver a memorable 5-star shopping experience, maintain showrooms, and continuously learn about poltronesofà products. Benefits include holidays, discounts, and career progression.

Qualifications

• Customer-focused with energy and motivation.
• Sales experience is advantageous but not required.
• Ability to learn new skills quickly.

Responsibilities

• Welcome customers in-store and help them find the perfect furniture for their home.
• Accurately complete customer orders and process finance applications.
• Deliver personal sales and hit KPIs.
• Collaborate with the team to deliver a 5-star customer experience.
• Keep showrooms presentable through housekeeping and moving furniture as needed.
• Maintain a warm, friendly showroom environment and a safe space for all.

Skills

Sales driven

Customer facing

People skills

Team player

Flexible shifts

Strong work ethic

Job description

Department: Retail

Employment Type: Full Time

Location: Watford

Reporting To: Deputy Store Manager

Compensation: £26,070 - £28,155 with a realistic OTE of £40,000

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Watford welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £26,070 - £28,155 with a realistic OTE of £40,000
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude