Retail Sales Advisor

Warren James Jewellers; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading jewellery retailer is seeking a Retail Sales Advisor for their Southampton West Quay location. This position involves promoting jewellery, maximizing sales, and creating a welcoming customer environment. The ideal candidate will have a passion for jewellery and customer service, strong attention to detail, and the ability to work well within a team. No prior jewellery knowledge is required as training is provided. The company offers full and part-time contracts with numerous employee benefits including holiday, staff discounts, and incentives.

Benefits

28 days holiday (pro-rated)

Staff discount on jewellery purchases

Monthly pay

Qualifications

• Genuine passion for jewellery and customer service.
• Smart and well-groomed appearance reflecting the company’s image.
• Ability to work under your own initiative.
• Team player willing to follow management instructions.
• Detail-oriented in all tasks.

Responsibilities

• Part of a small team maximizing sales and customer numbers.
• Create a welcoming environment for one-to-one experiences.
• Involved in daily tasks including visual displays.
• Develop and maintain jewellery knowledge.
• Set a good example in workplace activities.

Skills

Passion for jewellery

Customer service skills

Attention to detail

Ability to work as part of a team

Initiative

Job description

Retail Sales Advisor-16hrs - Southampton West Quay

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high‑street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best‑loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment & great one‑to‑one customer experiences.
• Be involved with a variety of day‑to‑day jobs, including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• An ability to work under your own initiative.
• Happy to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and Part Time contracts.
• 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro‑rated for part time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – Click below to apply.