Retail Sales Advisor

ScS; Gateshead; On-site; GBP 20,000 - 26,000; Full time

Job summary

A furniture retailer in Gateshead is seeking a Retail Sales Advisor who will welcome customers and help them find the perfect furniture. The role involves processing orders and achieving sales targets. While sales experience is a plus, a positive attitude and the ability to build relationships are crucial. Competitive salary includes a base pay of £20,267 - £25,397 with potential earnings of up to £30,000 through bonuses and commission.

Benefits

Basic salary plus commission

Guaranteed commission in first three months

33 days holiday including bank holidays

Employee benefits platform

Colleague discount

Career progression

Enhanced maternity, paternity and adoption leave

Access to Employee Assistance Programme

24/7 virtual GP service

Pension scheme

Life assurance

Qualifications

• Sales experience is beneficial but not essential; personality is key.
• Must confidently work in a team environment.
• Motivation and a positive attitude are important.

Responsibilities

• Welcome customers and assist them in finding furniture.
• Complete customer orders and process finance applications.
• Deliver personal sales targets and KPIs.
• Maintain a clean and welcoming showroom.
• Develop knowledge on products and services.

Skills

Sales driven with a passion for customer experience

Experience in a customer facing role

Ability to build strong relationships

Team player

Flexibility to work shift patterns

Strong work ethic

Job description

Overview

Department: Retail

Location: Metro Centre - Gateshead

Compensation: £20,267 - £25,397 / year

Description:

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Gateshead in metro retail park welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities:

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude