Retail Sales Advisor

ScS Upholstery plc; Chelmsford; On-site; GBP 20,000 - 26,000; Full time

Job summary

A furniture retailer in Chelmsford is seeking a Retail Sales Advisor to welcome customers and assist them in finding furniture. This role offers a basic salary of £20,267 - £25,397, with potential earnings over £30K including commission. Ideal candidates will have a passion for delivering great customer experiences and be capable of working in a team environment.

Benefits

Basic salary with commission

33 days holidays including bank holidays

Colleague Discount

Career progression

Enhanced maternity/paternity leave

Access to Employee Assistance Programme

Virtual GP service

Pension scheme

Life assurance

Qualifications

• Passion for driving a 5 star customer experience.
• Ability to work confidently within a team.
• Strong work ethic and can-do attitude.

Responsibilities

• Welcome customers and assist them in finding furniture.
• Complete customer orders and process finance applications.
• Accountable for personal sales and meeting KPIs.
• Maintain showroom cleanliness and safety.

Skills

Sales driven

Customer service experience

Team player

Relationship building

Adaptability

Job description

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Chelmsford

Reporting To: Deputy Store Manager

Compensation: £20,267 - £25,397 / year

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Chelmsford welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home


• Accurately complete customer orders and process finance applications


• Accountable for delivering personal sales and KPIs


• Work within the team to deliver a 5 star customer experience


• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed


• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them


• Continuously develop and maintain knowledge on all ScS products and services


• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year


• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn


• Guaranteed commission of £400 per month in your first three months


• Competitions and incentives


• 33 days holidays including bank holidays


• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!


• Colleague Discount


• Career progression


• Enhanced Maternity, Paternity and Adoption Leave


• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics


• Virtual GP – Access to a GP service 24/7


• Salary finance scheme


• Pension Scheme


• Death in Service


• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game‑changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience


• Experience within a customer facing role


• A real people person – the ability to build strong relationships with our customers and colleagues


• A team player


• Flexibility to work shift patterns


• Strong work ethic, resilient, self-starter and a can do attitude