Retail Sales Advisor

Warren James Jewellers; Castleford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading jewellery retailer in Castleford is seeking a Retail Sales Advisor to enhance customer experience and drive sales. The role involves working in a team, maintaining store aesthetics, and providing exceptional customer service. Training is provided; genuine passion for jewellery is essential. Competitive benefits include holiday entitlements and staff discounts.

Benefits

28 days holiday, increasing to 33 after 5 years

Staff discount on jewellery purchases

Monthly payslip

Qualifications

• Ability to display a genuine passion for jewellery and customer service.
• Smart and well-groomed appearance reflecting company public image.
• Ability to work under own initiative and as part of a team.

Responsibilities

• Maximise sales and customer numbers while following company policies.
• Create a welcoming environment and provide great customer experiences.
• Be involved with visual jewellery displays.

Skills

Genuine passion for jewellery

Customer service skills

Attention to detail

Job description

Retail Sales Advisor – 40 hours

Castleford

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. We keep the high street alive and are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

We grew from a single shop to a nationwide trusted high‑street retailer, operating from over 200 shops nationwide and online. This is a great opportunity to join one of the UK’s best loved jewellery brands and help us spread our passion for customers and jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
• Create a welcoming environment and provide great one‑to‑one customer experiences
• Be involved with a variety of day‑to‑day jobs including visual jewellery displays
• Develop and maintain a good knowledge of our jewellery
• Set a good example in everything you do

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image
• Work under your own initiative
• Happy to work as part of the team and follow management instruction
• Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and part‑time contracts
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 bank holidays pro‑rata for part‑time)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – click below to apply.