Retail Relief Security Officer

Mitie; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services company is seeking a Relief Retail Security Officer in Southampton. The role involves active monitoring, customer interaction, and responding to incidents. Candidates must possess a SIA Door Supervisor Licence and demonstrate excellent communication skills. The position offers a pay rate of £13.09 per hour with a flexible schedule.

Benefits

Employee Shares Scheme

Staff Retailer Discount

Competitive Pay Rate

Extensive Training Package

Pension Scheme

Qualifications

• Flexible approach to work to suit the business needs.
• Enthusiastic attitude is essential.
• Ability to work on own initiative required.

Responsibilities

• Work outside in all weather conditions and patrol.
• Act as the first point of contact for clients and customers.
• Spot and report suspicious activities.

Skills

Team player

Excellent communication skills

Calm under pressure

Job description

Relief Retail Security Officer

Location: West Quay Shopping Centre, Southampton

Pay Rate: £13.09

Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer, you will take a lead role on site as and when required with a pay rate of £13.09 per hour on a flexible rota that will cover days, nights, weekends and bank holidays.

Officers must have a SIA Door Supervisor Licence

Benefits Package

• Employee Shares Scheme
• Staff Retailer Discount
• Westquay Discount Scheme
• Pension Scheme
• Extensive Training Package
• Childcare Vouchers
• Competitive Holiday allowance
• Competitive Pay Rate
• Share Incentive Plan
• Save as you earn
• Virtual GP
• Employee Assistance & Counselling

Job Description

• There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Shift Manager - they must record, report and escalat all sightings and arrests on a regular basis.

Qualifications

• The Security Officer will need to be a team player with an enthusiastic attitude.
• The Security Officer should be able to work on own initiative.
• Flexible Approach to work to suit the business needs.
• Excellent communication skills are required both written and verbal.
• It is important the Security Officer is calm under pressure.