Retail People Partner - UK (FTC)

Charlotte Tilbury; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading beauty brand based in London is seeking a Retail People Partner to support their UK retail market. This role involves providing strategic HR support, fostering relationships across the management teams, and leading people-related projects. The ideal candidate will be organized, proactive, and have experience in retail HR. This position offers a hybrid working model, generous holiday leave, and wellness benefits.

Benefits

Hybrid work model

25 days holiday plus bank holidays

Inclusive parental leave policy

Wellness benefits including Medicash

Employee Assist Programs

Generous product discount

Qualifications

• Experience at HRBP level within a retail business is essential.
• Able to influence and communicate effectively.
• Demonstrable interest in the beauty sector is preferred.

Responsibilities

• Act as a trusted advisor to Regional and Field Management teams.
• Provide guidance on complex people matters.
• Lead cross-functional people projects that drive engagement.
• Support annual performance reviews and engagement surveys.

Skills

Organizational Skills

Proactive Attitude

Collaboration

Communication Skills

Problem-Solving

Education

CIPD Qualified

Job description

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The Retail People Partner UK will act as the first point of contact for the retail leadership team across our UK retail Market. Providing partnership, support and guidance on all people related matters and driving the execution of our people plan. Close collaboration with our centres of excellence (Reward, People Services, Payroll, Talent and Learning & Development) and broader people team for Europe, Travel Retail and Head Office is essential as you work together on cross functional people projects to deliver seamless HR support. You will also provide strategic guidance, advice and support on complex employment relations issues across the UK, and work with the ER partner to assess best practice, compliance and risk. As our Retail People Partner UK you will contribute to key projects that enhance our employee experience, helping shape, guide and enable our retail population. You will work closely with our Stores and Business Leaders on key people metrics such as our employee voice survey, succession planning, Pay review and absence and performance management

As a Retail People Partner you will

• Act as a trusted advisor to Regional and Field Management teams across UK Retail, providing strategic support on people matters. Coach and develop the management teams to help them become the best and most inspiring leaders.
• Provide guidance on complex people matters assessing risk and compliance issues and escalating where appropriate
• Collaborate with Centres of Excellence to ensure alignment and compliance across Reward, Payroll, People Services and Talent.
• Lead and contribute to cross-functional people projects that drive engagement, performance and cultural impact. Work closely with the Head of People Partnering Retail on key projects and initiatives.
• Actively identify gaps or development areas in People policies, processes and ways of working, proposing and implementing changes necessary to cover risks and improve efficiencies
• Support annual people processes including performance reviews, succession planning, and engagement surveys and work in collaboration with your retail stakeholders to proactively drive actions and improvements
• Provide support and guidance on the management of all Long-term Sickness (LTS) Occupational Health Referral cases
• Build excellent relationships with your stakeholders ensuring HR is viewed as a key partner to help support the delivery of our commercial objectives
• Acts as a trusted partner on Retail Leadership and Management recruitment, working closely with the Retail talent team
• Support the business on all compensation and benefit matters, particularly salary, year-end review and bonus allocation
• Be a cultural ambassador across the business. Have a positive impact on our people and our culture at all times

Who you will work with

• You will report into the Head of People UK & EMEA Retail

About you

• Highly organised and able to prioritise workload effectively
• Pro-active, innovative, collaborative
• Able to influence and communicate your own point of view
• Methodical, logical, organised and calm under pressure
• Positive ‘can-do’ attitude
• Experience at HRBP level within a retail business
• CIPD Qualified Desirable
• A demonstrable interest in working within beauty is preferred

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.