Retail Parts Advisor – Customer Service & Sales

GSF Car Parts LTD; Farnworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive parts distributor seeks a Retail Assistant in Farnworth, UK, to enhance customer service. The role involves serving customers, managing click & collect orders, and contributing to sales targets. Ideal candidates should have sales experience, be motivated to achieve results, and possess excellent customer service skills. Opportunities for performance-based bonuses and career progression are available. The workweek averages 45 hours, including alternate Saturdays.

Benefits

Performance-based bonus

20 days annual leave plus bank holidays

Free flu vaccine

Health & wellbeing tools

Life assurance scheme

Discounts from household names

Paid time off to volunteer

Training qualifications and career progression

Qualifications

• Proven experience in a customer-facing role.
• Target-driven and motivated to achieve results.
• Knowledge of automotive parts is advantageous.

Responsibilities

• Serve trade and retail customers for orders.
• Pick parts from the warehouse for customer orders.
• Assist with product promotions via telephone and electronic queries.
• Ensure customer needs are fully satisfied.
• Check customer returns for resale or warranty.

Skills

Customer service skills

Sales experience

Attention to detail

IT proficiency

Teamwork

Tools

MS Office

MAM

Allicat

Job description

A leading automotive parts distributor seeks a Retail Assistant in Farnworth, UK, to enhance customer service. The role involves serving customers, managing click & collect orders, and contributing to sales targets. Ideal candidates should have sales experience, be motivated to achieve results, and possess excellent customer service skills. Opportunities for performance-based bonuses and career progression are available. The workweek averages 45 hours, including alternate Saturdays.