Retail Outlet Manager - Solihull

Eurest; Metropolitan Borough of Solihull; On-site; GBP 35,000; Full time

Job summary

A leading workplace catering provider in the United Kingdom is seeking a Retail Outlet Manager to oversee the Marketplace convenience stores and Micro Market outlets at Jaguar Land Rover Solihull. The ideal candidate will have a strong background in retail management and be passionate about delivering excellent customer service. This full-time role requires a full UK driving licence and offers a salary of £34,985 per annum.

Qualifications

• Previous supervisory or management experience in a retail or food service environment (essential).
• Excellent communication and engagement skills, with the ability to liaise confidently with staff, customers, and visitors.
• Customer and service focused, with a 'can-do' attitude.
• Full UK driving licence (essential).

Responsibilities

• Manage daily operations across multiple retail outlets (Costcutter and Micro Markets).
• Lead, motivate, and support a team of retail staff, ensuring high performance and excellent customer service.
• Ensure outlets are correctly merchandised, well-presented, and compliant with all brand and company standards.

Skills

Supervisory experience

Communication skills

Customer service focus

Multi-site management

Job description

Retail Outlet Manager - JLR Solihull

Location: Jaguar Land Rover Solihull (including LOC site)

Salary: £34,985 per annum

Hours: Monday - Friday (Full-time)

A full UK driving licence is essential, as the role requires driving a company van between outlets on site.

We are looking for a motivated and experienced Retail Outlet Manager to oversee the Marketplace convenience stores (Costcutter) and Micro Market outlets located across the JLR Solihull and JLR LOC sites. This is a fantastic opportunity for a driven individual to lead a dynamic retail team within a busy and prestigious automotive environment.

You will be responsible for managing a team of retail staff, ensuring all outlets are fully stocked, attractively merchandised, and deliver an exceptional customer experience across all shift patterns.

Key responsibilities

• Manage daily operations across multiple retail outlets (Costcutter and Micro Markets).
• Lead, motivate, and support a team of retail staff, ensuring high performance and excellent customer service.
• Ensure outlets are correctly merchandised, well-presented, and compliant with all brand and company standards.
• Maintain stock control, cash handling, and operational efficiency across all sites.
• Drive engagement with staff and visitors, promoting a positive and customer-focused culture.
• Ensure compliance with all health & safety, hygiene, and company policies.

About you:

• Previous supervisory or management experience in a retail or food service environment (essential).
• Excellent communication and engagement skills, with the ability to liaise confidently with staff, customers, and visitors.
• Customer and service focused, with a “can-do” attitude.
• Self-motivated, proactive, and able to use initiative.
• Able to work effectively under pressure while maintaining a positive outlook.
• Takes pride in personal appearance and hygiene.
• Full UK driving licence (essential).
• Experience managing multiple outlets or teams across different locations.
• Knowledge of convenience retail operations and merchandising.

If you’re a team player with a passion for delivering excellent service and leading from the front, we’d love to hear from you.

Apply today and join a dedicated team supporting one of the UK’s most iconic automotive brands.

About Us

We connect workplaces to mindful, flavourful & planet-positive catering.

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.