Retail Optician Assistant — Eye Care & Customer Service

Boots; Chatham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail health provider in Chatham seeks a Retail Assistant to enhance customer experience by assisting with eyewear solutions and providing aftercare support. Ideal candidates exhibit a passion for customer care and a desire to learn. This role offers extensive training and the chance to work in a supportive team environment. Competitive benefits include bonuses and flexible working options.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Job description

A leading retail health provider in Chatham seeks a Retail Assistant to enhance customer experience by assisting with eyewear solutions and providing aftercare support. Ideal candidates exhibit a passion for customer care and a desire to learn. This role offers extensive training and the chance to work in a supportive team environment. Competitive benefits include bonuses and flexible working options.