Retail Optical Assistant

Vision Express; Salterforth; On-site; GBP 22,000 - 32,000; Part time

Benefits offered by this job

Frames allowance

33 days holiday

Friends & family discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express, part of the EssilorLuxottica group, is seeking a Retail Optical Assistant in Barnoldswick to deliver confident personalised customer service and product advice. You will learn to adjust frames, assist with fittings, carry out minor repairs, and support pre-screening eye tests using the latest optical technology.

Join a growing optical retailer that offers generous benefits, 33 days holiday, staff discounts, and opportunities to contribute to global vision through OneSight

Qualifications

• Retail experience with customer service focus.
• Interest in eyewear and fashion.
• Comfort using digital tools and technology.
• Flexible team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice
• Adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Eyewear knowledge

Team player

Tech-savvy

Job description

Retail Optical Assistant

VISION EXPRESS

Country: United Kingdom

Region: North West

County: Lancashire

Town: BARNOLDSWICK

Category: Retail

Contract type: Fixed-term

Availability: Part time

Job description

Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You'll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You'll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.

What We're Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail?