Retail Operations Pro — Stock, Deliveries & Backstage

Marks & Spencer Group; Fareham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to manage stock, deliveries and the behind-the-scenes work that keeps our stores running smoothly. The role is physically demanding, fast-paced and requires a proactive team player who can adapt across store functions.

You will use digital tools to track deliveries and stock, ensuring availability and speed. Flexibility is vital with early morning and late shifts to keep products moving and limits delays.

Qualifications

• Flexibility to work across store areas and adapt to pace of retail.
• Confidence using digital tools to track deliveries and manage stock.

Responsibilities

• Handle stock, deliveries, and behind-the-scenes tasks to keep shop floor stocked and ready for customers.
• Support cross-functional colleagues across the store to maintain smooth operations.
• Assist with early morning deliveries and late stock movements to maintain flow.

Skills

Flexibility

Digital literacy

Teamwork

Tools

Digital tools

Job description

Marks & Spencer Group is seeking a Customer Assistant in Operations to manage stock, deliveries and the behind-the-scenes work that keeps our stores running smoothly. The role is physically demanding, fast-paced and requires a proactive team player who can adapt across store functions.

You will use digital tools to track deliveries and stock, ensuring availability and speed. Flexibility is vital with early morning and late shifts to keep products moving and limits delays.