Retail Operations & Merchandising Lead | Scale Dealer Network

R.A.D; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A performance footwear company is seeking a Retail Project & Operations Manager to oversee operations for Authorized Dealers, manage retail growth, and optimize supply chain processes. This role requires at least 6 years of experience in retail operations, strong skills in demand planning, and proficiency with ERP systems like NetSuite. The ideal candidate will thrive in a fast-paced environment and have excellent communication and organizational skills. A competitive benefits package is offered including generous holiday and product allowances.

Benefits

25 days holiday plus bank holidays

Generous personal footwear and clothing allowance

Family & friends discount

On-site gym

Quarterly fitness allowance

Qualifications

• 6+ years' experience across retail operations, supply chain, or merchandising roles.
• Proven track record in demand planning, purchasing, and fulfilment.
• Strong ERP experience - ideally with NetSuite or similar systems.

Responsibilities

• Lead and coordinate retail operational projects to support business growth.
• Oversee onboarding of new Authorized Dealers across Gym and Running categories.
• Optimise ordering processes for Authorized Dealers via Shopify.

Skills

Retail operations management

Supply chain optimization

Demand planning

Logistics management

ERP systems (NetSuite)

Excel proficiency

Organizational skills

Communication skills

Job description

A performance footwear company is seeking a Retail Project & Operations Manager to oversee operations for Authorized Dealers, manage retail growth, and optimize supply chain processes. This role requires at least 6 years of experience in retail operations, strong skills in demand planning, and proficiency with ERP systems like NetSuite. The ideal candidate will thrive in a fast-paced environment and have excellent communication and organizational skills. A competitive benefits package is offered including generous holiday and product allowances.