Retail Operations Manager — Lead, Coach & Optimize

Morrisons; Dalkeith; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket retailer is looking for an Operations Manager in Dalkeith, UK, to oversee store operations, ensuring a high-performance environment and excellent customer experiences. This role requires strong leadership skills and previous retail management experience, particularly in high turnover settings. You will be responsible for developing team talent, ensuring compliance with food safety laws, and driving performance through effective planning and relationship-building. Competitive salary and benefits are included.

Benefits

Competitive salary

Generous bonus

Private healthcare

Colleague discount

26 weeks maternity and adoption leave

Qualifications

• Previous experience in the retail industry is required.
• Must have managed a high turnover operation exceeding £150k weekly.
• Ability to set clear objectives aligned with company priorities.

Responsibilities

• Accountable for all store operations to ensure high standards.
• Mentor and develop talent across the store.
• Build effective relationships with stakeholders.

Skills

Leadership skills

Coaching skills

Ability to influence

Problem resolution

Job description

A leading supermarket retailer is looking for an Operations Manager in Dalkeith, UK, to oversee store operations, ensuring a high-performance environment and excellent customer experiences. This role requires strong leadership skills and previous retail management experience, particularly in high turnover settings. You will be responsible for developing team talent, ensuring compliance with food safety laws, and driving performance through effective planning and relationship-building. Competitive salary and benefits are included.