Retail Operations Manager

KAT Recruitment; Cirencester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Retail Operations Manager near Cirencester. The role involves overseeing store operations to drive sales, maintaining high standards, and developing team members. Ideal candidates will have experience in retail management, strong stock control skills, and the ability to adapt to changes in a dynamic environment. Benefits include generous leave, employee discounts, and access to wellbeing resources.

Benefits

Generous annual leave entitlement

Employee discounts

Financial wellbeing support

Access to wellbeing services

Continuous development opportunities

Thriving team culture

Qualifications

• Experience in retail operations management.
• Understanding of budgets and profitability.
• Ability to comply with health & safety regulations.
• Experience in identifying training needs.
• Positivity in adapting to changes.

Responsibilities

• Oversee operations to maximize sales and growth.
• Create a positive workplace for team development.
• Ensure compliance with health & safety regulations.
• Manage stock processes and visual merchandising.
• Act as deputy to the General Manager.

Skills

Operations expertise

Commercial awareness

Stock control management

Coaching and training skills

Adaptability

Positivity in managing change

Job description

Overview

Are you looking for a new challenge? My client is a real people focused business and they are looking for a Retail Operations Manager for their fantastic store based on the outskirts of Cirencester. My client’s Operations Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

• Overseeing the store operations to maximise profitable sales and growth
• Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop.
• Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
• Working closely with our central support teams, maintaining excellent communication to improve our business
• Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare
• Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on good governance
• Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising
• Act as deputy to the General Manager in their absence
• As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

The candidate they are looking for

• You\'ll bring operations expertise with experience of retail operations management
• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
• A proven ability to manage stock controls and strict adherence to health & safety regulations
• Ability to identify training needs. You\'ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
• Adaptability. You\'ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
• Positivity managing change, you\'ll lead the team through each season with care and motivation to deliver the best
• Can demonstrate our values at all times - we\'re one team getting better everyday.

What the role offers

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
• Treat yourself with generous uncapped discount across their stores
• Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to company Academy - continue your development with our eLearning platform and development programmes
• Thriving culture; the team are passionate, diverse and committed to making it work for our customers