Retail Operations Leader: Service Excellence & Talent

Tiffany & Co.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned luxury jewelry brand is seeking a Team Manager, Operations in Greater London. The role focuses on supporting sales, operations, and aftercare by ensuring service excellence and leading a skilled team. Candidates should demonstrate strong communication, flexibility, and stakeholder management skills. A university degree is preferred. The position emphasizes a commitment to diversity and offers comprehensive benefits, including competitive pay and leave programs, fostering a supportive work environment.

Benefits

Comprehensive benefits

Medical, dental, and eyecare

Paid time off

Qualifications

• Must have authorization to work and remain in the UK.
• Superior communication and interpersonal skills using positive leadership models.
• Ability to build strong stakeholder relationships.

Responsibilities

• Support sales, operations, and aftercare with service excellence.
• Recruit, train, and motivate a skilled team.
• Collaborate with departments to enhance customer engagement.

Skills

Team leadership

Stakeholder relationships

Strong communication

Flexibility

Client service excellence

Education

University degree

Graduate gemologist degree

Job description

A renowned luxury jewelry brand is seeking a Team Manager, Operations in Greater London. The role focuses on supporting sales, operations, and aftercare by ensuring service excellence and leading a skilled team. Candidates should demonstrate strong communication, flexibility, and stakeholder management skills. A university degree is preferred. The position emphasizes a commitment to diversity and offers comprehensive benefits, including competitive pay and leave programs, fostering a supportive work environment.