Retail Merchandiser

eXPD8 eXPD8 Ltd.; Stourbridge; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible holiday and pay

Immediate wage access (PAYM8)

eXPD8 Rewards

Refer a friend program

Training resources

Job summary

eXPD8 eXPD8 Ltd. is seeking a Retail Merchandiser to join our field-based merchandising team in the DY8 area. You’ll ensure fixtures are set up effectively, products and promotions are displayed attractively, and shelves are well stocked.

Responsibilities include implementing planograms, organizing stock from warehouse to shopfloor, and communicating with store managers. Must hold a UK driving license and enjoy travel to client sites. Training and induction provided.

Qualifications

• Experience or passion for merchandising, retail and/or customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently with own initiative.
• Pride in delivering high standards for clients.
• Willing to handle light manual tasks (stocking shelves).
• Own a UK driving license and access to a car.

Responsibilities

• Follow merchandising standards and store policies, including health and safety guidance.
• Arrange products and promotions on shelves to maximise visibility.
• Set up promotional displays and signage to communicate offers.
• Build relationships with store staff and provide timely feedback to the client team.

Skills

Merchandising

Customer service

Communication

Initiative

Time management

Tools

Company tablet

Driving license

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?

If so, at eXPD8, we're looking for a Retail Merchandiser based in the DY8 1YA, area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

About the role:

Confirmed working days/hours: Wednesdays - 5 hours AM start

Plus ad hoc work as interested and agreed!

This role is for a new client with work starting from 1st March 2026. You will be provided with a full induction beforehand.

How you'll deliver excellence:

• Compliance and Standards
  • You’ll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
  • You’ll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment
  • You’ll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup
  • You’ll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building
  • You’ll build and maintain good working relationships with instore colleagues, particularly department and store managers.
  • You’ll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You’ll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you’ll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving license and access to a car is required

What makes us excellent:

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources