Retail Merchandiser

Expd8; North East; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible holidays

GroceryAid

Rewards program

PAYM8 access

Refer a friend scheme

Induction and training

Job summary

eXPD8 Ltd. is seeking a Retail Merchandiser to work in the Houghton Le Spring area, supporting household name brands. You will visit a variety of stores, ensure fixtures are set up effectively, and keep shelves well stocked across multiple product categories.

The role involves flexible hours including certain weekdays and ad hoc shifts, with some travel between stores and the use of a company tablet for briefs and photo updates. A UK driving licence is a bonus.

Qualifications

• Experience or passion for merchandising, retail or customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage own workload within deadlines.
• Pride in delivering high standards and client service.
• Comfort with some manual handling and moving stock from warehouse to shopfloor.
• Willingness to accept home deliveries of point of sale or stock items for some visits (paid extra).

Responsibilities

• Follow merchandising standards, guidelines and planograms.
• Arrange products on shelves to maximise visibility and appeal.
• Set up promotional displays and signage for prices and offers.
• Build and maintain relationships with in-store colleagues and store managers.
• Provide accurate feedback to client account teams via the feedback app.

Skills

Merchandising

Retail experience

Customer service

Communication skills

Own initiative

Tools

Company tablet

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?

If so, at eXPD8, we're looking for a Retail Merchandiser based in the Houghton Le Spring area. You'll be an integral part of a field-based retail merchandising team, workingon behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

About the role:

This role will be work across a variety of categories including: Books, Haircare, Bank, Telecoms, Cosmetics and more....

Confirmed working days/hours:

Monday. 2 hours & 45 minutes (flexible start time)

Thursday: week 1 (2.5 hours), week 2 (08:00 - 10:00)

Friday: 3 hours & 45 minutes (bi weekly, flexible start time)

Plus ad hoc work as interested and agreed!

How you'll deliver excellence:

• Compliance and Standards You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance. You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building
• You'll build and maintain good working relationships with instore colleagues, particularly department and store managers. You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving licence and access to a car is a bonus

What makes us excellent:

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a DisabilityConfident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources