Retail Merchandiser

Expd8 Limited; Newbottle; On-site; GBP 12,000 - 18,000; Part time

Job summary

eXPD8 is seeking a Retail Merchandiser based in the Houghton Le Spring area to join a field-based merchandising team. You will ensure fixtures, promotions, and stock are presented effectively across a variety of stores and categories.

This role involves working across several brands, with defined hours and ad hoc opportunities, plus some home delivery of POS items. A driving licence is beneficial for travel between stores.

Qualifications

• Experience in merchandising, retail or customer service.
• Excellent communication and interpersonal skills.
• Able to own your work within set timeframes.
• Pride in delivering high standards and service.
• Comfortable with some manual handling.
• May involve delivering POS or stock items to stores.

Responsibilities

• Set up fixtures and ensure displays are attractive and well-stocked.
• Arrange products on shelves and displays to maximise visibility.
• Set up promotional displays and signage to communicate offers.
• Build and maintain relationships with store staff and managers.
• Provide feedback to client account teams via internal systems.

Skills

Merchandising

Retail experience

Customer service

Communication

Driving licence

Manual handling

Job description

If so, at eXPD8, we're looking for a Retail Merchandiser based in the Houghton Le Spring area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

Interested in learning more? Read on below...

About the role:

This role will be work across a variety of categories including: Books, Haircare, Bank, Telecoms, Cosmetics and more....

Confirmed working days/hours:

• Monday. 2 hours & 45 minutes (flexible start time)
• Thursday: week 1 (2.5 hours), week 2 (08:00 - 10:00)
• Friday: 3 hours & 45 minutes (bi weekly, flexible start time)
• Plus ad hoc work as interested and agreed!

How you'll deliver excellence:

• Compliance and Standards
• You’ll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
• You’ll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment
• You’ll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup
• You’ll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?, Strong communication and relationship building

• You’ll build and maintain good working relationships with instore colleagues, particularly department and store managers.
• You’ll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You’ll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you’ll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving licence and access to a car is a bonus

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.