Retail Merchandiser

eXPD8; Lerwick; On-site; GBP 12,000 - 21,000; Part time

Job summary

eXPD8 is seeking a Retail Merchandiser in the Lerwick area for in-store merchandising tasks. The role involves setting up and maintaining product displays across assigned stores, following planograms and client guidelines, and ensuring safety and quality standards are met.

You will work independently with regular updates to the District Team Leader, providing clear written updates and photos to support client reporting and continuous improvement.

Qualifications

• Experience in merchandising, retail, or customer service.
• Ability to organize own work and manage time effectively.
• Comfortable working independently following instructions.
• Good communication skills.
• Able to use a smartphone or tablet for reporting.
• Understand basic health and safety.
• Honest, respectful, and positive attitude.

Responsibilities

• Visit assigned stores to set up and maintain product displays on schedule.
• Follow planograms and client guidelines for each visit.
• Ensure displays are safe, compliant, and visually appealing.
• Take clear photos and write brief reports after each visit.
• Notify Team Leader of issues like missing stock or access problems.
• Build relationships with store staff and represent the company professionally.
• Keep up with required training or certifications and complete all visits on time.

Skills

Merchandising

Retail experience

Customer service

Time management

Communication skills

Reporting via smartphone/tablet

Health and safety awareness

Job description

eXPD8 are excited to be recruiting for a Retail Merchandiser in the Lerwick area

Hours: 5 hours per week

• Monday: Flexible start
• Thursday: AM start

As a Retail Merchandiser, you will be responsible for delivering high-quality field activity across assigned retail stores. You will set up, maintain, and check product displays to make sure each visit is completed accurately, safely, and on time, in line with client briefs, service level agreements, and quality standards.

Working in the store, the Retail Merchandiser will follow daily schedules and client instructions, using your judgement and attention to detail to deliver consistent in-store execution. You will work independently while keeping in regular contact with your District Team Leader to flag any risks, resolve issues, and keep activity on track.

As the Retail Merchandiser you will also act as the eyes and ears in store, providing clear written updates and photographs that support client reporting, insight, and continuous improvement.

What You Will Do:

• Visit assigned stores on schedule to set up and maintain product displays
• Follow instructions (planograms) and client guidelines for each visit
• Make sure displays look great, are safe, and meet company and legal standards
• Take clear photos and write short reports after each visit using company systems
• Let your Team Leader know if you run into problems (like missing stock or access issues)
• Build good relationships with store staff and represent the company professionally
• Keep up with any required training or certifications
• Complete all store visits on time
• Follow instructions and keep displays looking their best

What You will Need:

• Experience in merchandising, retail, or customer service
• Good at organizing your own work and managing your time
• Comfortable working on your own and following instructions
• Good communication skills
• Able to use a smartphone or tablet for reporting
• Understand basic health and safety
• Be honest, respectful, and positive
• Build strong relationships and work well with others
• Get things done efficiently and reliably
• Always look for ways to improve

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued.

Based in or around Lerwick and ready for your next role?