Retail Merchandiser

eXPD8; Birmingham; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading field marketing agency is seeking a Retail Merchandiser in Birmingham to enhance visual merchandising for top brands. The role involves organizing products, implementing promotional displays, and maintaining strong relationships with store teams. Candidates should have experience in retail or merchandising and be comfortable with manual handling. This position offers flexible working hours, training, and various employee benefits.

Benefits

Flexible holiday and pay

Immediate access to GroceryAid

Access to eXPD8 Rewards

Early wage access through PAYM8

Unlimited refer a friend scheme

Comprehensive induction and training

Qualifications

• Must have experience in or passion for merchandising or retail.
• Possess excellent communication and interpersonal skills.
• Thrive under time constraints with strong initiative.

Responsibilities

• Follow merchandising standards and guidelines.
• Implement planograms to maintain merchandising compliance.
• Organize products on shelves to maximize visibility.
• Set up promotional displays to communicate offers.
• Maintain good relationships with store colleagues.
• Provide timely feedback to client account teams.

Skills

Experience in merchandising

Excellent communication skills

Customer service orientation

Problem-solving initiative

Ability to handle manual tasks

Comfort with technology

Driving license and access to a car

Tools

Company tablet

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?
If so at eXPD8, we're looking for a Retail Merchandiser based in Tesco Aston Lane in the B6 6QR area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

About the role

This role will work across a variety of categories including: General merchandising which could include books, gift cards and cosmetics.

Confirmed working days/hours: 8 hours

Thursday 8am start Friday Saturday am start

Plus ad hoc work as interested and agreed!

How you'll deliver excellence

1. Compliance and Standards: You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
2. You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
3. Product Placement and Replenishment: You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
4. Promotional and Point of Sale Setup: You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
5. Strong communication and relationship building: You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
6. You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving license and access to a car is required

What makes us excellent

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

Benefits

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources