Retail Media Sales and Planning Coordinator

John Lewis Partnership; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Job summary

John Lewis Partnership is expanding its Retail Media team in London, seeking a Sales & Planning Coordinator to support the delivery of outcomes and maximise supplier revenue. The role blends admin tasks with data analysis, collaborating across commercial, trading, customer, and retail teams, while promoting access to propositions for suppliers of all sizes.

Hybrid working is offered; core office days are Wednesdays and Thursdays with potential future changes.

Qualifications

• Experience in sales and marketing or delivering media campaigns.
• Ability to analyse data and interpret insights to maximise revenue.
• Proven ability to manage multiple stakeholders across teams and brands.
• Strong written and verbal communication and collaborative mindset.
• Proven ability to build, maintain and influence a wide range of stakeholders across multiple teams internally as well as external brands and service providers.

Responsibilities

• Support sales and planning optimisations across categories and channels.
• Analyse data to maximise supplier investment and revenue opportunities.
• Execute end-to-end media plans for Sponsored Products and Banners on JL.com and app.
• Coordinate with internal teams and external suppliers to ensure timely activity.
• Maintain booking calendars and briefing processes for category activity.
• Work with Media Asset Sales to maximise opportunities and asset utilisation.
• Work with the Media Asset Sales team to ensure suppliers are given ample opportunity to invest in available Assets in a timely way.
• Design & manage the process ensuring that planned activity goes live on time and delivers over the correct, pre‑agreed, time periods. Ensuring this is done with minimal error and maximum accuracy.
• Support, and continuously improve, the E2E process for maximising Media Asset Sales across all channels.

Skills

Sales & Marketing

Data analysis

Stakeholder management

Communication

Team collaboration

Tools

Citrus Ad

Job description

About the role

Our Retail Media business is growing and we are on a transformation journey, working with some of the best global brands. We are looking for a Retail Media Sales & Planning Coordinator, who will support the sales team in the delivery of outcomes and objectives through ensuring that supplier investments are planned and realised using the right tools and processes.As we accelerate our Retail Media business we need support to ensure all suppliers (small, medium or large) can access our propositions and benefit from WIN-WIN-WIN outcomes, which will offer (i) more engaging experiences for Customers, (ii) growth for JLP, and (iii) growth for suppliers.A key responsibility of this role will be to collaborate with smaller brands to ensure they are utilising our Ad Tech capabilities most effectively. This role requires you to be comfortable with administrative tasks as well as analysing data to maximise revenue opportunities across our long-tail client base, including sales and planning discussions with brands.You will work closely with:- Commercial/Trading teams- Customer teams- Retail teams- External Suppliers

• Expected salary up to - £30,000 depending on experience
• Contract type - This position is a Permanent role
• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs, whilst balancing the needs of the business. Within the Retail Media Sales & Planning team, we believe in the power of connection, which is why our core office days are currently Wednesdays and Thursdays. (Please be aware, this may change in the future) We typically aim for around three days a week in the office to allow for collaboration and attendance of key meetings

• Location - This role is based at our London Head Office (Pimlico). Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.

Key responsibilities

• Category agnostic, supporting sales & planning optimisations dependent on category demand.
• Optimise processes and delivery to maximise supplier investment across various channels, predominantly onsite media.
• Responsible for executing end to end media plans for Sponsored Products and Sponsored Banner campaigns for certain suppliers (across JL.com and app).
• Comfortable analysing data and working alongside Media Sales Managers to develop strategies to optimise sales revenues.
• You will work across matrix teams internally including sales, media and planners.
• Keep track of booking calendars for tenancy placements including house ads (across JL.com and app), taking an active role in overseeing briefing processes for your category.
• Work with the Media Asset Sales team to ensure suppliers are given ample opportunity to invest in available Assets in a timely way.
• Design & manage the process ensuring that planned activity goes live on time and delivers over the correct, pre‑agreed, time periods. Ensuring this is done with minimal error and maximum accuracy.
• Support, and continuously improve, the E2E process for maximising Media Asset Sales across all channels.

Essential skills/experience you’ll need

• Experience in sales & marketing or executing media campaigns, analysing and interpreting data.
• Experience working with complex projects and managing multiple stakeholders.
• Proven ability to build, maintain and influence a wide range of stakeholders across multiple teams internally as well as external brands and service providers.
• Evidence in strong written and verbal communication.
• Experience working in a collaborative environment and have a can do attitude.

Desirable skills/experience you may have

• Commercial experience working with brands.
• Experience working with Ad Tech providers (such as Citrus Ad).
• Relevant experience working in a brand and marketing team for a Supplier, Retailer or Agency.
• Proven ability to analyse campaigns and interpret data to make informed decisions.

For internal use only:

#LI-HEADOFFICE

#LI-RZ1

#LI-HYBRID

9am - 5.30pm

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.